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Server 2012 R2 - locks during "extracting streams" step?

Feb 24, 2014 at 5:08 AM
It was working properly for a dozen or so conversions (all same directory), and now it's hit or miss... sometimes it works, and sometimes it gets hung up on the "Extracting Streams" step...

I followed the steps to register the DLLs and the metadata parses correctly - wonderful!

But since it locks up during the extracting streams process, it's kind of a mute point. :(

Any ideas what this means? In the log file I see this:

2014-02-23T22:36:15 MCEBuddy.AppWrapper.FFmpeg --> Starting process as a UISession process with Admin privileges. This requires atleast 1 user to be logged into the system (remote desktop or locally)
ERROR> 2014-02-23T22:36:15 --> StartAppWithAdminPrivilegesFromNonUISession WTSQueryUserToken failed (No logged on users) with error 1314. A required privilege is not held by the client.
WARNING> 2014-02-23T22:36:15 MCEBuddy.AppWrapper.FFmpeg --> Unable to create UI Session process with Admin Privileges from NonUI Session. Is any user logged on?
WARNING> 2014-02-23T22:36:15 MCEBuddy.AppWrapper.FFmpeg --> Retrying process creation as a NonUI Session process with Admin privileges
WARNING> 2014-02-23T22:36:15 MCEBuddy.AppWrapper.FFmpeg --> Some functions like hardware encoding may not work in this mode

a little later:

--> FFMpeg output file size [KB] -> 932,799.00
ERROR> --> 0 Channel ReMux using FFMPEG failed at 13.4365%
INFORMATION> 2014-02-23T22:40:04 MCEBuddy.RemuxMediaCenter.RemuxMCERecording --> Copy remux loop 2
ERROR> 2014-02-23T22:40:04 MCEBuddy.RemuxMediaCenter.RemuxMCERecording --> ReMuxer failed to create remux file
INFORMATION> 2014-02-23T22:40:04 MCEBuddy.RemuxMediaCenter.RemuxMCERecording --> Slow remux loop 0
2014-02-23T22:40:04 MCEBuddy.RemuxMediaCenter.RemuxMCERecording --> Verifying Recorded file audio streams for Zero Channel Audio
--> Checking for 0 Channel Audio Tracks in \theatre\d$\Recorded TV\Once Upon a Time_WQADDT_2013_04_14_18_58_00.wtv

However, I AM logged in and using the software... so I'm not sure why I get this sometimes? And why is it checking for a zero channel audio track?

If you need to see more of my log file, what is the best way to post that? Should I just copy and paste all four million pages? :) Thanks for the help!
Feb 24, 2014 at 5:28 AM
The streams hanging is an issue which was reported recently and will be fixed in future. That is primarily related to extracting Closed captions, turn it off as a temp solution.

Also will need your whole file, upload it to a site (dropbox or skydrive) and post hte link here


Feb 24, 2014 at 5:59 AM
Can you also upload one of the original WTV files which "hangs" while extracting streams to test the fix. You may need to upload it to dropbox or a public site from where I can download it.


Feb 26, 2014 at 12:56 AM
I've fixed the issue with the next build, since I dont' have any file to test it you'll have to test it out (and possibly upload a test file I can use for future checks)
Marked as answer by rboy1 on 2/25/2014 at 4:56 PM