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--MCEBuddy not starting on PC *Solved*

Dec 12, 2014 at 11:30 PM
Hi, I've been using MCEBuddy for awhile on my core 2 due desktop and it has been working great. However I just purchased a new core i5 laptop and I would like to try MCE buddy on this machine to see if its much faster then the slow desktop machine. I've installed version 2.3.15 and all other software that's needed to run the program. I launch the software and try to add a tv show to convert by either dragging and dropping the file to the white box area, or I click the add button to navigate to where the file is located. For some reason the files never appear in the conversion list so they never start processing. I've uninstalled the program a few times and I've also gone back to 2.3.14 with the same results. Does anyone have any suggestions on what to do?

Thanks
Dec 12, 2014 at 11:54 PM
Here's a copy of my log file.
2014-12-12T16:37:05 MCEBuddy.Engine.QueueManager --> Attempting to connect to network share \\HTPC\Users\Public\Recorded TV
2014-12-12T16:37:06 MCEBuddy.Engine.Core --> Loaded MCEBuddy engine settings
INFORMATION> --> Windows OS Version -> Microsoft Windows NT 6.3.9600.0 (WIN_8_1_2013_SERVER_R2, Home Edition)
INFORMATION> --> Windows Platform -> 64 Bit
INFORMATION> --> MCEBuddy Build Platform -> 64 Bit
INFORMATION> --> MCEBuddy Build Version : 2.3.15.1
INFORMATION> --> MCEBuddy Build Date : 05/16/2014 14:31:46
INFORMATION> --> MCEBuddy Running as Service : True
--> Locale Language -> ENG
2014-12-12T16:37:06 MCEBuddy.Engine.Core --> MCEBuddy engine settings -> CONVERSION TASK OPTIONS ==>
Task -> Convert to MP4
Profile -> M4V Apple High Quality
Source File -> 
Destination Path -> C:\Temp
Working Path -> 
Fallback Destination -> False
Skip ReProcessing -> False
Check Reprocessing History -> False
Auto Increment Filename -> False
Add to iTunes Library -> False
Add to WMP Library -> False
Max Width -> 1920
Quality Multipltier -> 1
FPS -> 
Auto DeInterlacing -> True
Prefer Hardware Encoding -> True
Volume Multipltier -> 0
DRC -> True
Force Stereo -> False
Encoder Select Best Audio Track -> True
Profile Audio Language -> ENG
Audio Offset -> 0
Start Trim -> 60
End Trim -> 0
Closed Captions -> default
Closed Captions Offset -> 2.5
Embed Subtitles and Chapters -> False
Commercial Removal -> Comskip
Custom Comskip INI Path -> 
Download Series Details -> True
Prioritize matching by Original Broadcast Date -> False
Force Show Type -> Default
Write Metadata -> True
Rename by Series -> True
Alt Rename by Series -> False
Custom Rename by Series -> 
Rename Only -> False
File Selection Pattern -> Videos\%showname%\Season %season%\%showname% - S%season%##E%episode%## - %episodename% - %airyear%_%airmonth%_%airday%
Show Selection Pattern -> 
Channel Selection Pattern -> 
Show Type Selection -> Default
DRM Type Selection -> All
Monitor Tasks Selection -> 
Insert at Top of Queue -> False
Extract XML -> False
Disable Cropping -> False
Task Commercial Skip Cut -> False
Skip Copying Original File for Backup -> False
Skip Remuxing Original File to TS -> False
Ignore Copy Protection -> False
TiVO MAK Key -> 
Domain Name -> 
Task Enabled -> True

MONITOR TASK OPTIONS ==>
Task -> Windows Default
Search Path -> \\HTPC\Users\Public\Recorded TV
Search Pattern -> *.dvr-ms;*.wtv;*.asf;*.avi;*.divx;*.dv;*.flv;*.gxf;*.m1v;*.m2v;*.m2ts;*.m4v;*.mkv;*.mov;*.mp2;*.mp4;*.mpeg;*.mpeg1;*.mpeg2;*.mpeg4;*.mpg;*.mts;*.mxf;*.ogm;*.ts;*.vob;*.wmv;*.tp;*.tivo
Monitor SubDirectories -> True
Monitor Converted Files -> False
ReMonitor Recorded Files -> False
Domain Name -> 
GENERAL OPTIONS ==>
Domain Name -> 
User Name -> Guest
Password -> 
Wake Hour -> -1
Wake Minute -> -1
Start Hour -> -1
Start Minute -> -1
Stop Hour -> -1
Stop Minute -> -1
Days of Week -> Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
Minimum Age -> 0
Max Concurrent Jobs -> 1
Enable Job Logs -> True
Log Level -> 3
Log Keep Days -> 15
Delete Original -> False
Use Recycle Bin -> False
Archive Original -> False
Sync Converted -> False
Allow Sleep During Conversions -> True
Pause Conversion on Battery Power -> False
Send eMails -> False
eMail settings -> Send eMail Settings -> SMTP Server -> 
Port -> 25
SSL -> False
User Name -> 
Password -> 
From -> 
To -> 
Bcc -> 

eMail On Success -> True
eMail On Failure -> True
eMail On Cancellation -> True
eMail On Start -> True
eMail On Download Failure -> True
eMail On Queueing -> True
Custom subject for Successful conversion -> 
Custom subject for Failed conversion -> 
Custom subject for Cancelled conversion -> 
Custom subject for Start of conversion -> 
Custom subject for Download Failure -> 
Custom subject for Queueing conversion -> 
Skip eMail Body for notifications -> False

Locale -> en-US
Temp Working Path -> 
Archive Folder -> 
Failed Folder -> 
Space Check -> True
Custom Comskip Path -> 
Custom profiles.conf -> 
App Hang Timeout -> 300
Scan New Files Poll Period -> 300
Process Priority -> Normal
CPU Affinity -> 0
Engine Running -> True
Subtitle Cut Segment Incremental Offset -> 3.2
Local Server Port -> 23332
UPnP Enabled -> False
Firewall Exception Enabled -> False

Dec 13, 2014 at 1:00 AM
don't copy paste, attach a link to your log file we need to look at the entire file to see what's going on. If you're using a network path to drag and drop you need ensure that credentials are added in the System Settings page of MCEBuddy. (expert settings in 2.3.15). Is your network path working as a guest or does it have authentication?
Dec 13, 2014 at 4:04 AM
Thanks for the reply. This was on a fresh install, for some reason the profiles were still using network creds for some reason. Yes the creds were correct and it works just fine from my desktop pc. Here's a dropbox link to the full log file.

https://www.dropbox.com/s/dt6kcmsrigfkedt/mcebuddy.log?dl=0
Dec 13, 2014 at 4:46 PM
Here is your answer: your recordings are copy protected, they have DRM protection which prevents any conversion or modification. You need to contact your cable provider and tell them to remove the copy once / copy protection flag if this channel is a free to air (FTA/OTA) channel. For cable channels it may be harder to convince them. the FCC ruling requires cable provider to go digital but not encrypt the FTA/OTA channels.
WARNING> 2014-12-12T19:53:44 MCEBuddy.MetaData.VideoMetaData --> ERROR: VIDEO IS COPYPROTECTED. CONVERSION WILL FAIL
Dec 13, 2014 at 5:07 PM
I'm sorry but your missing my point. For example, I copied this past weeks recording of the flash from my htpc to both my laptop and my desktop. The file processes on the desktop machine but fails to start on the laptop. I may have tried to convert something from starz in the past, but this file is 't protected. Does anyone else have any advice?
Dec 13, 2014 at 5:11 PM
give me the filename to trace it in the log file you attached.
Dec 13, 2014 at 5:31 PM
Sure, the file name is The Flash_WUCWDT_2014_12_09_18_59_00.wtv

Thank you
Dec 13, 2014 at 7:11 PM
Here's your answer (just go through the logs)
2014-12-12T19:53:56 MCEBuddy.Engine.QueueManager --> Checking Metadata for File -> C:\Users\Shawn\Desktop\The Flash_WUCWDT_2014_12_09_18_59_00.wtv, Conversion Task ->Convert to MP4
2014-12-12T19:53:56 MCEBuddy.Engine.QueueManager --> File >The Flash_WUCWDT_2014_12_09_18_59_00.wtv<, checking filename filter >Videos\%showname%\Season %season%\%showname% - S%season%##E%episode%## - %episodename% - %airyear%_%airmonth%_%airday%<
2014-12-12T19:53:56 MCEBuddy.Engine.QueueManager --> File The Flash_WUCWDT_2014_12_09_18_59_00.wtv did not match Filename meta data pattern
You've set the filename filter to:
File Selection Pattern -> Videos\%showname%\Season %season%\%showname% - S%season%##E%episode%## - %episodename% - %airyear%_%airmonth%_%airday%
I think it's in the wrong place, you probably wanted to put it in the file rename pattern
Marked as answer by rboy1 on 12/13/2014 at 11:11 AM
Dec 13, 2014 at 7:35 PM
/facepalm Thank you very much, that worked exactly as it should.