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New user... WTV to mp4 conversion has narration added to audio??

Mar 26, 2016 at 8:55 PM
Brand new 2.4.3 user who took the plunge on premium access since this seems like a fantastic solution to clean up my recordings and make them more usable across my network. But my first trial conversion (using default settings) has a director narration, or perhaps it is there for the vision impaired, that says what the actors are doing, where they are looking, etc. I don't see any setting in the conversion task selections to turn that off. The original WTV file played by Windows MediaCenter or MediaPlayer does not play that audio overlay. I can't find anything in the FAQ, common issues, or with Google about how I might fix this. Anyone have a solution?
Mar 27, 2016 at 1:24 AM